ISO 9001
Certification for Quality Management Systems
Certificate valid until: October 12, 2028
Quality you can rely on.
ISO 9001 is an internationally recognized standard for effective quality management. It stands for clearly defined processes, structured workflows, and the continuous improvement of products and services.
By implementing these quality standards, we create the foundation for reliable services, efficient processes, and a high level of customer satisfaction. Our goal is to continuously refine the way we work, identify potential improvements at an early stage, and consistently provide you with professional service.
4. Context of the organization – Compliant
WeSendit Media AG demonstrates a clear understanding of customer expectations and the market conditions that influence its operations. The scope and structure of the quality management system comply with the requirements of ISO 9001.
5. Leadership – Compliant
Senior management at WeSendit Media AG is actively committed to customer orientation and makes key decisions aimed at customer satisfaction, process orientation, and continuous improvement.
6. Planning – Compliant
Risks and opportunities, quality objectives, and the management of changes are defined and documented. Risk-aware actions help reduce the number of errors. Clear quality objectives enable WeSendit Media AG to deliver measurable and transparent performance for its customers.
7. Support – Compliant
WeSendit Media AG ensures that order execution is supported by well-trained personnel, appropriate equipment, and clear communication. Suitable tools and resources help avoid delays, employee competence is ensured, and clear communication reduces misunderstandings.
8. Operation – Compliant
WeSendit Media AG consistently implements the requirements of quality management. Employees receive clear instructions for action. The consistent implementation of these guidelines ensures stable processes, consistent quality, and reliable service delivery for customers.
9. Performance measurement – Compliant
\WeSendit Media AG regularly measures its performance, monitors it through internal audits, and summarizes the results in a structured management review. This ensures that customers can consistently rely on high quality, on-time delivery, and continuous improvement.
10. Improvement – Compliant
WeSendit Media AG continuously improves its workflows by incorporating day-to-day feedback, systematically analyzing identified weaknesses, and implementing targeted optimization measures. This enables customers to rely on stable processes, high quality, and continuously improving service.